FAQs

Answer & Questions

  • How can I download and install the software?

    You can download the software from our official website. Once downloaded, follow the installation wizard instructions. Detailed steps can be found in our Installation Guide.

  • Is your software compatible with Windows and Mac OS ?

    Our software is compatible with both OS. Compatibility details can be provided in the documentation. Software is on client requirement basis.

  • How do I activate my software license ?

     After installation, you will be prompted to enter your license key. Enter the key provided at the time of purchase and click "Activate". For detailed activation steps, refer to our Activation Guide.

  • Can I transfer my software license to another device?

    Yes, you can transfer your license by deactivating it on the current device and reactivating it on the new device. Refer to our License Transfer Guide for more information.

  • Why am I getting an error message saying "License Not Valid"?

    This error may occur if the license key is incorrect, expired, or already in use on another device. Double-check your license key and ensure it?s entered correctly. If the problem continues, contact our support team.

  • How is my data secured in your software?

    Our software uses industry-standard encryption and security protocols to protect your data. For detailed information on our data security practices, refer to our Security Policy.

  • How can I contact technical support?

    You can contact our technical support team via email at support@eurekatechnologies.com, through our support portal, or by calling +91 9114350090. Our support hours are 24*7

  • How can I provide feedback or report a bug?

    We value your feedback! You can report bugs or provide feedback through our support portal or by emailing support@eurekatechnologies.com.

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